Global IT - ICT Customer Support Officer
Core
Onsite IT support across hardware, software, infrastructure, and user services for Corin's Australian operations.
Role type
Senior IC ICT Customer Support Officer
Builds
Reliable IT systems and user support for Australian operations
Domain
Healthcare IT / Enterprise Infrastructure
Required skills
Active Directory, Microsoft 365, Outlook, Exchange, Azure, Cisco networking, VMware, Veeam, IT infrastructure support, IT project support, troubleshooting, documentation
Preferred skills
IT support best practices, technology rollout support, problem-solving, analytical skills
Technologies
Microsoft 365, Azure, Cisco, VMware, Veeam
Responsibilities
Manage helpdesk tickets and resolve IT issues, onboard new employees with equipment and access provisioning, maintain local IT infrastructure including servers and networking, contribute to IT projects and upgrades, ensure compliance with ISO 13485 and ISO 27001 standards, create and maintain technical documentation
Seniority
Mid-level, hands-on IC