SSD – TACS Care Finder – 5.1 PFT
Core
Provide specialist, intensive, time-limited assistance to help vulnerable older people understand and access aged care services and connect with other relevant supports.
Role type
Care Finder / Case Manager
Builds
Connections to aged care providers and community services for vulnerable elders
Domain
Social Services / Aged Care / Aboriginal Community Services
Deliverable
client delivery
Required skills
case management, assertive outreach, records management, stakeholder engagement, time management, duty of care compliance
Preferred skills
First Aid certification, Aboriginal language proficiency, Microsoft Suite proficiency
Technologies
Microsoft Suite
Responsibilities
Provide individualised support to vulnerable older people to access aged care and other services; Proactively identify potential clients who may otherwise 'fall through the cracks'; Undertake assertive outreach activities for an identified period of time; Undertake Care Finder administration tasks including records management; Participate in evaluation, review and reporting activities; Support clients to understand and connect with required services, including My Aged Care.