Aging Connect Generalist
Core
Provide person-centered counseling, public education, and outreach to older New Yorkers and caregivers regarding long-term services, resources, and support.
Role type
Community Generalist / Program Support Specialist
Builds
Aging Connect services, volunteer partnerships, and community awareness initiatives
Domain
Public Sector / Social Services / Aging Support
Deliverable
client delivery
Required skills
Community outreach, complaint resolution, public presentation, program coordination, stakeholder engagement, data recording
Preferred skills
Volunteer program development, training facilitation, public/private partnership building
Technologies
Correspondence Tracking System (CTS)
Responsibilities
Support program navigation of complaints and tracking systems; Assist with calls and emails to provide resource information; Record and maintain call data; Facilitate internal and external training sessions; Attend community events and deliver presentations to partners.
Seniority
Mid-level, hands-on IC