Maritime Communications Technical Support Engineer
Core
Provide technical service-related support for network and system issues, monitor product operations, and deliver five-star customer service for maritime communications products.
Role type
Technical Support Engineer (Maritime Communications)
Builds
Network and system solutions for the shipping industry
Domain
Maritime technology / Telecommunications
Deliverable
client delivery
Required skills
Network troubleshooting, System monitoring, Customer service, Technical documentation, Shift management
Preferred skills
OSI Layer knowledge, TCP/IP networking, Firewall configuration, Linux user knowledge, Routing and switching concepts
Technologies
Linux, TCP/IP, Firewalls, Routers, Switches
Responsibilities
Provide technical support for network and system issues, Monitor smooth operation of products, Deliver five-star customer service, Work 24/7 shift schedule including nights and weekends
Seniority
Junior, Graduate level