Parts interpreter/Warranty
Core
Supervise after-sales parts department and warranty processes, ensuring efficient operations and customer service for an electric vehicle dealership.
Role type
Parts and Warranty Operations Specialist
Builds
After-sales parts inventory management and warranty claim processing for BYD electric vehicles
Domain
Automotive / Electric Vehicles
Required skills
Inventory management, warranty claim processing, EPC system usage, data entry, customer communication, report generation, parts inspection, recycling management
Preferred skills
Automotive repair service experience, customer relationship management, workshop operations support
Technologies
EPC (Electronic Parts Catalog), dealer computer systems
Responsibilities
Supervise after-sales parts department, manage parts ordering and tracking, oversee inbound/outbound parts operations, investigate inventory inconsistencies, process warranty claims and documents, manage warranty records, handle parts recycling, communicate with technical staff
Seniority
Mid-level, hands-on operational role