Customer Advisor | Moonee Ponds | VIC
On-site
Core
Frontline banking role assisting customers with transactions, digital literacy, and financial product recommendations to achieve their banking goals.
Role type
Customer Advisor (Banking)
Builds
Branch service delivery and customer financial solutions
Domain
Banking and Finance
Deliverable
product features
Required skills
Customer service, transaction processing, digital literacy support, face-to-face communication, risk awareness, target achievement
Preferred skills
Banking and finance industry experience
Responsibilities
Process transactions and handle cash, educate customers on online banking platforms, recommend financial products and services, investigate customer queries, maintain risk considerations during service delivery