Customer Banking Specialist - Kawana Branch
Core
Front-line banking specialist delivering seamless banking experiences and financial solutions to personal and small business customers in a retail branch.
Role type
Retail Banking Specialist (Branch)
Builds
Customer banking services, account maintenance, and credit product applications for CommBank's retail customers.
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem-solving, risk adherence, technology demonstration
Preferred skills
Retail or hospitality experience, ability to articulate financial terms, holistic solution design
Responsibilities
Conduct in-depth customer conversations about banking needs, support account maintenance and credit applications, complete Financial Health Checks, demonstrate in-branch technology and digital options, solve customer problems while adhering to risk processes