Customer Banking Specialist Relief - Ipswich
Core
Frontline banking specialist delivering in-branch customer service, account maintenance, and financial advice for personal and small business customers.
Role type
Retail Banking Specialist (Customer Service)
Builds
Seamless banking experience for 10 million+ customers via in-branch interactions and digital banking education.
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem solving, risk adherence, technology demonstration
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Complete Financial Health Checks; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes.
Seniority
Individual Contributor