Casual Ticketing Host
Core
Facilitate sales of exhibition and program tickets, memberships, and packages while serving as the first point of contact for visitors at the Art Gallery of New South Wales.
Role type
Front-line ticketing and customer service host
Builds
Exhibition and program tickets, memberships, and visitor experience packages
Domain
Cultural heritage / Art Gallery / Tourism
Deliverable
product features
Required skills
Visitor/customer service experience in cultural or tourism sector, Ticketing and sales experience, Money handling and credit card processing, Daily reconciliations, Working with diverse audiences
Preferred skills
Ability to increase membership sales, Confidence in visitor engagement
Technologies
Ticketing systems, Multiple platforms
Responsibilities
Answer ticketing and administrative enquiries across multiple locations and platforms, Facilitate sales of tickets and memberships, Deliver outstanding visitor/customer service, Handle cash and credit card transactions accurately
