Engagement Associate
On-site
Core
Support top law firms and corporates in adopting and scaling Legora's AI-native legal workspace.
Role type
Junior Customer Success Associate (Account Management)
Builds
Customer adoption, onboarding, and success workflows for legal tech platform
Domain
Legal Technology / SaaS
Deliverable
product features
Required skills
Account management, client onboarding, problem diagnosis, playbook development, usage monitoring, stakeholder communication
Preferred skills
Law firm background (paralegal/legal assistant), SaaS customer-facing experience, growth mindset
Responsibilities
Manage own book of smaller client accounts, support senior CSMs on enterprise clients, diagnose client issues and propose solutions, run check-ins and enablement sessions, monitor usage trends and health signals
Seniority
Junior, early career