Billing Customer Service Officer
On-site
Core
Deliver accurate, timely billing and account services for residents and their families in an aged care setting.
Role type
Billing Customer Service Officer
Builds
Resident billing transactions and account management
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Customer service, transaction processing, accounts/AR systems, Excel, complex query resolution, communication
Responsibilities
Process resident transactions, resolve billing queries, ensure compliance with aged care legislation, provide account services to residents and families