Merchant Operations Analyst
Core
Design and execute commercial strategies focused on value offer, client performance, and lifecycle to improve user utilization, retention, and satisfaction.
Role type
Merchant Operations Analyst
Builds
Commercial initiatives and campaigns for under-served customers in emerging markets
Domain
Fintech / Credit / Emerging Markets
Deliverable
dashboards & analysis
Required skills
Excel/Google Sheets, stakeholder management, business analysis, competitive benchmarking, SLA/Pricing design
Preferred skills
Fintech experience, high-volume commercial environments, prior consulting experience
Technologies
Excel, Google Sheets
Responsibilities
Generate and propose customer-view commercial initiatives and campaigns; Create and track competitive benchmarks for value offers and products; Support administrative management of central teams; Build and maintain reports supporting commercial decision-making; Design and implement SLA, Pricing, and benefit proposals for market segments.
Seniority
Junior to Mid-level, hands-on IC
