Business Support Officer (AO3)
On-site
Core
Provide efficient customer service and administrative support by managing correspondence, handling phone calls, and following up on invoices.
Role type
Business Support Officer (AO3 level)
Builds
Internal and external correspondence management, customer service responses, contractor invoice follow-ups
Domain
Public sector administration
Deliverable
dashboards & analysis
Required skills
Microsoft Office (Outlook, Word, Excel), data entry, verbal and written communication, initiative
Preferred skills
SAP, Ellipse, Queensland Government experience
Responsibilities
Monitoring and managing internal and external correspondence, Handling incoming and outgoing telephone calls, Following up outstanding works and invoices with contractors