Guest Experience Attendant
Core
Front Office and housekeeping support role ensuring guest satisfaction from check-in to check-out.
Role type
Guest Experience Attendant (Front Office & Housekeeping)
Builds
Guest experiences and room readiness
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest check-in/check-out, Housekeeping duties, Local recommendations, Payment processing, Multi-tasking, Guest feedback handling
Responsibilities
Welcome guests and handle check-ins/check-outs, Assist with housekeeping duties including room servicing, Provide local recommendations and handle guest requests, Process payments and maintain guest records, Coordinate with housekeeping and other departments, Ensure cleanliness standards in rooms and public areas