Account Management Associate
Core
Manage key corporate customer relationships to drive revenue growth through upselling, retention, and reactivation while resolving service and billing issues.
Role type
Account Management Associate
Builds
Revenue and customer retention for corporate accounts
Domain
Corporate services / B2B sales
Deliverable
client delivery
Required skills
Account management, sales, campaign management, customer support, data analysis, stakeholder coordination
Preferred skills
Marketing knowledge, product flow understanding
Technologies
MS Excel, MS Word, MS PowerPoint
Responsibilities
Maintain relationships with key corporate accounts, coordinate with internal stakeholders on service failures and billing issues, conduct customer surveys for market insights, collaborate on marketing campaigns
Seniority
Mid-level, hands-on IC