Project Manager / Implementation Specialist
Core
Lead end-to-end deployment of GPS and telematics solutions for fleet customers, managing projects from kickoff to go-live while serving as the primary customer contact.
Role type
Implementation Project Manager
Builds
GPS and telematics hardware/software deployments for fleet operations
Domain
Fleet management / Telematics / Connected devices
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project management, requirements gathering, stakeholder management, customer training, hardware deployment coordination, troubleshooting, documentation, risk management, feature request creation
Preferred skills
GPS/telematics domain knowledge, hardware installation familiarity, remote work experience, travel readiness
Technologies
GPS hardware, telematics devices, connected devices, sensors, integrations
Responsibilities
Lead GPS and telematics implementation projects from initiation through go-live; Develop and maintain project plans, schedules, budgets, and risk registers; Serve as primary customer contact for the implementation lifecycle; Gather and translate customer business requirements into software configurations; Coordinate GPS hardware installation, device activation, and deployment logistics; Deliver hardware installation and end-user training sessions; Troubleshoot GPS hardware, connectivity, and sensor integration issues; Analyze workflows to identify product enhancement opportunities; Create feature requests and use cases for Product and Engineering teams; Manage project risks, escalations, and scope changes; Support pilot deployments and post-implementation optimization.
Seniority
Mid-level, hands-on IC