Implementation Specialist (Fleet)
Core
Oversee implementation of fleet solutions, managing vehicle services, maintenance schedules, and logistics for the automotive and insurance sectors.
Role type
Implementation Specialist (Fleet)
Builds
Fleet solutions including dashcams and telematics hardware/software
Domain
Automotive and Insurance
Deliverable
production ML models | product features | client delivery
Required skills
Technical requirements gathering, business analysis, inventory management, stakeholder communication, contract management, third-level support, training delivery, Statement of Work development
Preferred skills
Agile and Waterfall methodologies, pre-sales support, new product development collaboration
Technologies
JIRA, Confluence, Salesforce, PowerBI, Office365
Responsibilities
Lead implementation of fleet solutions, manage UK stock inventory for service and maintenance, support pre-sales and post-sales processes, serve as technical expert for fleet technologies, gather customer requirements, develop Statements of Work, collaborate with product and training teams, manage customer platform setups, conduct customer training, document test scenarios, ensure cross-functional alignment, provide third-level support, oversee parts identification, manage contractors
Seniority
Mid-Senior, hands-on IC
