Implementation Specialist (Field Engineer)
Core
Deliver complex bespoke customer installations, site visits for fault diagnosis and repairs, and technical training for fleet telematics and video systems.
Role type
Senior IC Implementation Specialist (Field Engineer)
Builds
Fleet Solutions hardware and software integrations for automotive and insurance clients
Domain
Automotive telematics, fleet management, and vehicle connectivity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
vehicle telematics installation, ECU CANBUS diagnostics, FMS and Multi-Plex wiring knowledge, regulatory compliance (TFL/VOSA/MOT), technical requirements gathering, on-site troubleshooting, PBET training delivery, project configuration
Preferred skills
Agile/Scrum methodologies, JIRA/Confluence usage, commercial awareness, stakeholder management
Technologies
JIRA, Confluence, Office365, ECU CANBUS, FMS, Multi-Plex wiring systems
Responsibilities
Configure business settings on platform based on customer requirements, deliver customer technical and engineer training, provide on-site diagnosis and repair to minimize downtime, develop Statements of Work, manage complex pilots and service visits, provide bespoke installation guides
Seniority
Senior, hands-on IC
