ServiceNow CDMB & Discovery Lead
Core
Lead the uplift of ServiceNow CMDB and Discovery capabilities to support trusted technology services across the Bank.
Role type
ServiceNow CMDB and Discovery Lead
Builds
Configuration management and discovery capabilities for the Bank's ServiceNow platform
Domain
Banking / IT Service Management
Required skills
ServiceNow CMDB data model, Identification and Reconciliation Engine, Discovery, CMDB Health, solution design, testing, release management, data quality analysis, stakeholder engagement
Preferred skills
Cloud discovery, Service Mapping, Common Service Data Model, enterprise asset data, ServiceNow or ITIL certifications
Technologies
ServiceNow, Identification and Reconciliation Engine, Discovery, MID Server, Service Mapping
Responsibilities
Lead technical delivery of ServiceNow CMDB and Discovery activities from design through operational transition; Define acceptance criteria for CMDB and Discovery outcomes; Coordinate reconciliation of discovered assets and CMDB records; Improve asset visibility and configuration data quality; Coordinate technical delivery dependencies including integrations and release scheduling; Support planning and delivery of system, integration, regression and user acceptance testing; Establish CMDB quality measures and provide reporting on progress and risks.
