Shifts Officer - 4 months Part time Contract
Core
Coordinate shift coverage and manage urgent staffing requests for residential services to ensure continuity of care.
Role type
Operations coordinator (staffing)
Builds
Staffing rosters and shift coverage for residential care programs
Domain
Social services / Child welfare
Required skills
rostering management, urgent request resolution, stakeholder communication, system data maintenance, award compliance knowledge, incident documentation
Preferred skills
SCHADS Award knowledge, rostering system proficiency
Responsibilities
Manage shift cover requests across residential services, source suitable coverage from permanent/casual/agency staff, respond to after-hours calls and urgent staffing requirements, identify solutions for unfilled shifts and roster gaps, maintain accurate rostering system information, document calls and actions taken, provide handovers to On-Call Managers and House Managers, support debriefing for Youth Workers following incidents, ensure rostering practices comply with SCHADS Award requirements, contribute to improvements in rostering processes
Seniority
Junior, operational support