Client Services Consultant, Fordham
Core
Provide support to the Executive Office Team by delivering professional and responsive services to members of Aboriginal communities, ensuring accurate information and processing payments in accordance with Trust guidelines.
Role type
Client Services Consultant
Builds
Member benefits programs and consulting services for Aboriginal communities
Domain
Non-profit / Indigenous community services
Deliverable
client delivery
Required skills
Customer service, office administration, Microsoft Office (Word, Excel, PowerPoint, Outlook), Xero, written communication, verbal communication, attention to detail, record keeping, payment processing
Responsibilities
Operate phone and email systems to communicate with members, maintain understanding of Trust guidelines, follow established processes and maintain accurate records, prepare and process member payments, reconcile payments in Xero, code transactions