Receptionist
Core
First point of contact for clients and visitors in a community services environment, providing administrative support and coordinating site operations.
Role type
Receptionist / Site Administrator
Builds
Calm, welcoming reception experience and organized site operations for vulnerable community members
Domain
Non-profit / Community Services / Social Support
Deliverable
product features
Required skills
Reception management, Administrative support, Financial processing (accounts payable/invoices), Privacy and confidentiality management, Microsoft Office (Excel), Crisis communication, Stakeholder coordination
Preferred skills
Community services experience, Health/Mental health background, Invoice processing systems (e.g., Basware)
Responsibilities
Welcome clients and visitors, respond to enquiries, manage reception and daily site processes, process invoices and accounts payable, support staff inductions and general administration
Seniority
Individual Contributor