Control Room Operator
Core
Monitor CCTV, alarm systems, and access control platforms to detect and respond to security incidents in real-time.
Role type
Control Room Operator (Monitoring Centre Operator)
Builds
Real-time incident response coordination for sensitive assets
Domain
Physical security / Monitoring
Deliverable
physical/clinical work
Required skills
Situational awareness, Incident escalation, Log/reporting, Multi-system monitoring, De-escalation
Preferred skills
Retail environment experience, Customer service
Technologies
CCTV, Alarm systems, Access control platforms
Responsibilities
Monitor live activity and respond to incidents, Coordinate incident response with on-site teams, Maintain accurate logs and system records, Manage multiple systems while maintaining situational awareness
Seniority
Individual Contributor
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