Contracts Delivery Manager
Core
Lead customer interface management, contract performance, defect resolution, reporting, and continuous improvement for major rail maintenance operations.
Role type
Senior Contracts Delivery Manager
Builds
Customer partnerships and commercial outcomes for rail maintenance
Domain
Rail transport infrastructure and asset management
Required skills
Contract management, stakeholder engagement, negotiation, defect resolution, performance monitoring, continuous improvement, team leadership, safety compliance
Preferred skills
Experience in rail, transport, defence, aviation, or manufacturing; analytical and problem-solving capabilities
Technologies
Contract administration tools, performance reporting systems
Responsibilities
Act as primary customer interface for contract performance and defect management; Manage contract variations and warranty matters; Monitor contractual obligations and compliance; Lead reporting on operational and commercial measures; Identify efficiencies and drive continuous improvement; Provide leadership and coaching to a high-performing team
Seniority
Senior, hands-on IC with team leadership