Site in-charge - Field Services
Core
Managing maintenance contracts and ensuring reliability of railway products and services at designated sites.
Role type
Senior Field Service Site Engineer (Railway)
Builds
Maintenance services and reliability for freight and transit rail systems
Domain
Rail transportation / Heavy equipment maintenance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Fault diagnosis, component replacement, inventory management, safety compliance, technical warranty execution, commissioning support, team training, payment collection, electrical/pneumatic circuit understanding
Preferred skills
Rolling stock experience, travel readiness
Technologies
Microsoft Office applications
Responsibilities
Manage and execute maintenance contracts ensuring timely service delivery and safety compliance; Resolve customer issues and ensure satisfaction; Manage spares and inventory; Provide feedback on field experience to improve product reliability; Report on open customer points and follow up for closure; Execute technical warranty activities including fault diagnosis and component replacement; Support commissioning and field validation of new components; Train site technicians on procedures and updates; Maintain safety and contract documentation; Collect payments in coordination with commercial team
Seniority
Mid-Senior, hands-on IC
