Administration Assistant
Core
Provide administrative support to Case Managers and claims teams to help keep personal injury claims moving.
Role type
Administration Assistant
Builds
Claim records, correspondence, and reports for personal injury claims management
Domain
Insurance / Personal Injury Claims
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
organization, customer service focus, computer literacy, written communication, verbal communication, empathy, attention to detail, task prioritization, deadline management
Responsibilities
Request, organize, and follow up on information and documentation from stakeholders; Respond to enquiries and liaise with internal teams, providers, and other stakeholders; Maintain accurate and up-to-date claim records across relevant systems; Prepare correspondence, documents, and reports to support claims management activities; Coordinate tasks and follow-ups to ensure work is completed within required timeframes