Customer Banking Specialist Relief - East Maitland
Core
Support the East Maitland Branch and occasionally other branches as the public face of CommBank, guiding customers to appropriate channels and ensuring branch efficiency.
Role type
Customer Banking Specialist (Relief)
Builds
Seamless banking experience for personal and small business customers
Domain
Retail Banking
Deliverable
product features
Required skills
Customer service, communication, in-branch technology demonstration, branch operations management
Responsibilities
Greet customers and understand their enquiries, guide customers to appropriate channels, build personal connections through meaningful conversations, demonstrate in-branch technology and digital banking options, monitor branch movements to ensure efficiency and customer satisfaction