Customer Banking Specialist Relief - Indooroopilly
Core
Part-time relief role supporting the Indooroopilly Branch and surrounding Brisbane City & Inner North region branches as the public face of the bank, guiding customers to appropriate channels and demonstrating digital banking options.
Role type
Customer Banking Specialist Relief
Builds
In-branch customer service experience and digital banking adoption
Domain
Retail Banking
Deliverable
client delivery
Required skills
Customer service, communication, managing customer expectations, guiding customers to appropriate channels, demonstrating technology
Responsibilities
Greet customers and understand their enquiries, build personal connections through meaningful conversations, provide options via education and technology demonstration, monitor branch movements to ensure efficiency and customer satisfaction
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