Account Specialist
Core
Entry-level Account Specialist responsible for accurate order processing, customer communication, and internal coordination in a technical manufacturing environment.
Role type
Entry-level Account Specialist
Builds
Custom motors, linear drives, digital drives, and control/power management systems for defense, semiconductor, industrial automation, and medical applications.
Domain
Manufacturing / Industrial Automation / Defense
Required skills
Order processing, customer communication, data entry, documentation, internal coordination, Microsoft Office proficiency, task prioritization
Preferred skills
ERP systems experience (Epicor, SAP, NetSuite), manufacturing environment exposure, purchase order/shipping knowledge
Technologies
Microsoft Office (Outlook, Excel, Word), ERP systems, CRM systems
Responsibilities
Process and track customer orders in ERP, communicate order status and shipping updates, support new customer onboarding, route purchase orders and documentation, assist with RMA documentation and quality support, coordinate with internal teams (manufacturing, shipping, quality)
Seniority
Entry Level, supervised IC