Customer Services Coordinator
Core
Support the Customer Services Department by managing customer orders, processing requirements into the manufacturing cycle, and ensuring accurate delivery dates.
Role type
Customer Services Coordinator
Builds
Order acknowledgements, release/despatch paperwork, and order status reports
Domain
Manufacturing / Industrial
Required skills
MRP system usage, order processing, quotation generation, report compilation, requirement interpretation
Preferred skills
None stated
Technologies
MRP systems
Responsibilities
Process customer orders onto the MRP system, issue order acknowledgements, handle customer enquiries, produce release and despatch paperwork, compile order status reports, reconcile MRP order book with customer demand, issue quotations
Seniority
Entry-level / Individual Contributor