Operational Account Manager - Italian Speaker - Porto

PortoFull-time2026-10-19 → 2026-11-10

Hybrid

Core

Support marketplace partner success by monitoring operational performance, resolving queries, and implementing scalable solutions for boutiques on a global luxury fashion platform.

Role type

Senior operational account manager (B2B)

Builds

Operational efficiency and partner experience for luxury fashion boutiques

Domain

Luxury fashion e-commerce / Marketplace operations

Deliverable

client delivery

Required skills

B2B account management, operational performance monitoring, process optimization, data-driven decision-making, cross-functional collaboration, stakeholder management, project coordination

Preferred skills

Logistics knowledge, e-commerce experience, data visualization, SQL/BigQuery

Technologies

Microsoft Excel, Tableau, Looker, SQL, BigQuery

Responsibilities

Monitor operational performance of marketplace partners and identify trends; Resolve partner operational queries and pain points; Coordinate initiatives for catalogue, fulfilment, returns, and inventory management; Develop data-driven recommendations to improve efficiency; Contribute to internal projects improving partner journey and operational tools.

Seniority

Mid-Senior, hands-on IC

About farfetch

FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities