Business Analytics Manager (Operations)
Core
Partner with Operations teams to create visibility, drive accountability, and unlock insights for better service, lower cost, and faster decision-making across the order lifecycle and global vendor ecosystem.
Role type
Senior IC Business Analytics Manager (Operations)
Builds
Operational dashboards, cost reduction models, and data assets for the global operations organization.
Domain
Consumer hardware / eCommerce / Supply Chain Operations
Deliverable
production ML models | dashboards & analysis
Required skills
Strategic roadmap planning, operational metrics ownership, cost analysis (COGS, freight, per-contact), S&OP review contribution, data pipeline reliability, team mentorship, SQL, dbt, Snowflake
Preferred skills
Experience in eCommerce, hardware, CPG, or retail; experience managing analysts
Technologies
SQL, dbt, Snowflake
Responsibilities
Generate strategic analytic roadmap to identify exceptions and inefficiencies; Own operational metrics and bridge operations with finance on forecasting and variance analysis; Lead analytics for quarterly cost reduction initiatives; Contribute to S&OP reviews and Operations OKR check-ins; Partner with cross-functional teams to improve vendor accountability; Collaborate with Data Engineering to improve pipeline reliability; Manage and mentor a team of analysts
Seniority
Senior, hands-on IC with team leadership
