Partner Operations Administrator III
Core
Execute recurring administrative, transactional, and operational activities to support UKG's global partner ecosystem, ensuring accurate processing of partner records, agreements, and financial workflows.
Role type
Senior IC partner operations administrator
Builds
Partner records, agreements, leads, commercial programs, and financial workflows
Domain
SaaS / Technology / Partner Ecosystem
Required skills
Data entry and validation, Salesforce management, Financial workflow support, Lead management, Process documentation, Exception handling, Cross-functional collaboration, Microsoft Excel proficiency, Time zone coordination, Audit compliance
Preferred skills
SaaS/Technology B2B environment experience, CRM/ERP/Partner-management system experience, Intake/Contracting/Onboarding workflow support, Distributed team experience, Process automation experience
Technologies
Salesforce, Microsoft Excel, Microsoft Office 365
Responsibilities
Process recurring operational requests and maintain accurate records; Complete routine administrative, data-entry, and documentation activities; Review submitted information for completeness and route exceptions; Support intake, qualification, approval, contracting, onboarding, and offboarding workflows; Maintain account, contact, hierarchy, and agreement data in Salesforce; Enter, update, and track leads and perform data-quality reviews; Prepare recurring files and reports for commissions, billing, and financial operations; Monitor support queues and respond to routine inquiries; Support operational activities for various business programs; Maintain process documentation and suggest automation opportunities.
Seniority
Mid-level, hands-on IC
