Lead User Experience Researcher
Core
Lead quantitative and behavioral research to understand how customers adopt, trust, and use AI-powered workforce products, connecting data to product strategy.
Role type
Senior IC Lead User Experience Researcher (Behavioral Analytics & AI)
Builds
AI-enabled HR and workforce management products for 80,000+ organizations
Domain
HR Technology / Workforce Management / AI
Deliverable
dashboards & analysis
Required skills
Behavioral research, quantitative analytics, A/B testing, predictive modeling, SQL, behavioral telemetry, AI/ML familiarity, executive storytelling
Preferred skills
SaaS/Workforce tech experience, Power BI/Tableau/VS Code, mentoring researchers
Technologies
SQL, Power BI, Looker, Tableau, Visual Studio Code, Claude
Responsibilities
Lead behavioral research on adoption, trust, and reliance; design telemetry frameworks; run experiments (A/B tests); establish adoption metrics; translate data into decision frameworks; partner with Data Science/Engineering on scalable systems; mentor the research team
Seniority
Senior, hands-on IC with leadership responsibilities
