Technical Enablement Specialist
Core
Support the development and delivery of technical enablement for Ping's Sales Engineering, Partner Pre-sales, and Go-to-Market teams by configuring demo environments, creating technical content, and supporting training events.
Role type
Technical Enablement Specialist (Sales Engineering Support)
Builds
Demo, lab, and proof-of-concept environments; technical enablement materials (guides, walkthroughs, presentations, recorded content)
Domain
Cybersecurity, Identity and Access Management (IAM), Cloud
Required skills
Python/JavaScript/Java/Bash/PowerShell scripting, Identity and Access Management (IAM) concepts, Technical documentation creation, Demo environment configuration, Test case execution, Event logistics support, Project coordination, AI tool fluency
Preferred skills
SSO/MFA/Orchestration experience, REST APIs/JSON/HTTP knowledge, Git usage, Learning platform management, Agile/Scrum familiarity
Technologies
Ping Identity platform, Python, JavaScript, Java, Bash, PowerShell, REST APIs, JSON, HTTP, Git, SQL
Responsibilities
Configure, test, refresh, and troubleshoot demo, lab, and proof-of-concept environments; Create, update, and repurpose technical enablement materials; Execute test cases and validate product workflows; Support onboarding, training sessions, and workshops; Assist Program Manager with task tracking, scheduling, and reporting
Seniority
Mid-level, hands-on IC