Professional Services, Program Manager
Core
Lead delivery of complex, multi-workstream professional services engagements for large and strategic customers, turning transformation goals into clear execution plans.
Role type
Senior IC Program Manager (Professional Services)
Builds
Structured delivery plans, roadmaps, and execution strategies for customer adoption of GitLab.
Domain
SaaS / DevSecOps / Professional Services
Required skills
Program planning, stakeholder management, agile methodology, risk management, budget management, roadmap creation, RACI charting, OKR alignment
Preferred skills
GitLab Project Management certification, experience with Fortune 100 clients
Technologies
GitLab, Agile frameworks, OKR tools
Responsibilities
Lead delivery of multi-workstream engagements, build relationships with executive stakeholders, define program strategy and success criteria, manage long-term budgets and schedules, establish core program structures, drive progress across multiple workstreams
Seniority
Senior, hands-on IC
