Veterinary Receptionist
Core
Front desk professional managing client intake, scheduling, and payment processing in a veterinary clinic.
Role type
Veterinary Receptionist
Builds
Front office operations for a full-service veterinary clinic
Domain
Veterinary Services
Deliverable
product features
Required skills
Client check-in and check-out, Multi-line phone management, Appointment scheduling, Payment processing, Data entry, Conflict resolution, Microsoft Office proficiency
Preferred skills
Veterinary or medical terminology knowledge, PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet), Experience in medical/dental/urgent care front desk
Responsibilities
Greet and check in clients, Answer and manage telephone system, Process payments and schedule appointments, Provide compassionate customer service, Maintain organized records, Communicate with clinical staff, Maintain clean reception area