Veterinary Receptionist
Core
Front desk professional managing client intake, scheduling, and payment processing in a veterinary clinic.
Role type
Veterinary Receptionist
Builds
Patient check-in/out workflows, appointment scheduling, and financial transactions for pet owners.
Domain
Veterinary Services / Healthcare Administration
Deliverable
product features
Required skills
Front desk operations, multi-line phone management, appointment scheduling, payment processing, data entry, customer service, Microsoft Office proficiency, clinical environment adaptability
Preferred skills
Veterinary or medical terminology knowledge, PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet), experience in medical/dental/urgent care settings
Responsibilities
Greet and check in clients, manage telephone inquiries, process payments and post charges, maintain practice management records, communicate with clinical staff, maintain reception area cleanliness