Analyst, Banking Operations (Domestic)
Core
Resolve payment exceptions and monitor returns on US payment rails (ACH, checks, wires, stablecoin) to ensure accurate and timely fund movement for customers.
Role type
Banking Operations Analyst (Payments)
Builds
Reliable domestic funds movement and exception resolution workflows
Domain
Fintech / Banking Operations / Payments
Required skills
Payment rail expertise (ACH, wires, checks), Return code interpretation, Cross-functional collaboration, SOP adherence, Data analysis (SQL, Python, Excel), Salesforce case management, Process improvement
Preferred skills
Fraud/OFAC investigation experience, Audit/control testing, Stablecoin knowledge, Engineering partnership
Technologies
Salesforce, SQL, Snowflake, Hex, Retool, Python, Excel, LLMs
Responsibilities
Resolve domestic payment exceptions across ACH, checks, wires, and stablecoin; Monitor and interpret return codes; Escalate trends before they become incidents; Collaborate with external banking partners; Maintain queue hygiene and documentation; Automate workflows using data and AI; Identify process gaps for Engineering/Product
Seniority
Junior to Mid-level, hands-on IC