Account Manager - Florida
Core
Lead customer retention and revenue growth for restaurant partners in SW Florida by acting as a trusted advisor, delivering data-driven insights, and optimizing reservation workflows.
Role type
Account Manager (Hospitality)
Builds
Premium marketing solutions and reservation workflow adoption for restaurant partners
Domain
Hospitality / Restaurant Technology
Required skills
Account management, consultative sales, financial analysis (P&L interpretation), data-driven presentation, CRM management, cross-functional collaboration, industry education
Preferred skills
AI tools for account research, Salesforce proficiency, Google Workspace, Apple operating systems
Responsibilities
Build strategic relationships to achieve retention and upsell targets, conduct data-driven business reviews, serve as primary escalation point for partners, execute custom marketing initiatives, maintain accurate account records in Salesforce, educate operators on hospitality trends
Seniority
Mid-level, hands-on IC