Veterinary Receptionist
Core
Primary point of contact for clients and pets, managing front desk operations, scheduling, and medical record updates in a clinical setting.
Role type
Veterinary receptionist
Builds
Client check-in/out, appointment scheduling, and medical record management for a full-service animal hospital
Domain
Veterinary services / Animal healthcare
Deliverable
client delivery
Required skills
Appointment scheduling, multi-line phone management, medical records management, payment processing, veterinary medical terminology, EMR/PIMS proficiency
Preferred skills
Experience with Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet, knowledge of vaccination protocols, basic diagnostic procedures
Responsibilities
Greet and check in clients, verify and update medical records, answer phone inquiries, process payments and explain invoices, communicate medical information and care instructions, coordinate with veterinary staff, maintain reception area cleanliness
Seniority
Entry-level to Mid-level, hands-on IC