Operations Success Associate
Core
Manage end-to-end procurement operations, vendor relationships, pricing, and catalog maintenance to support global purchasing and order execution.
Role type
Senior IC operations associate (procurement & supply chain)
Builds
Procurement workflows, vendor catalogs, and order fulfillment processes
Domain
B2B SaaS / Subscription Commerce / Corporate Procurement
Required skills
Procurement operations, Vendor relationship management, Pricing management, Catalog maintenance, Order lifecycle management, Data analysis, Process improvement, Cross-functional collaboration, Root cause analysis, Inventory planning
Preferred skills
Supply chain experience, OEM/distributor coordination, Project planning, Stakeholder communication
Technologies
JIRA, Slack, Retool, Spreadsheets
Responsibilities
Submit purchase orders and track lead times; Manage vendor SLAs and resolve exceptions; Validate pricing and gather quotes; Maintain and expand product catalogs; Monitor inventory levels and replenishment; Analyze operational data to drive insights; Implement process improvements and document workflows.
Seniority
Mid-level, hands-on IC