Patient Coordinator
Core
First point of contact for patients, managing check-in/out, scheduling, and front-desk operations in an eye care clinic.
Role type
Patient Coordinator (Front Desk/Administrative)
Builds
Smooth patient check-in/out experience and daily office operations
Domain
Healthcare / Eye Care
Deliverable
dashboards & analysis
Required skills
Customer service, phone etiquette, patient flow management, payment collection, daily cash reconciliation, Microsoft Office proficiency, physical stamina
Preferred skills
None stated
Responsibilities
Greet patients and provide customer service, answer phones, manage patient scheduling and flow, collect payments and perform daily cash reconciliations, perform general office duties and cleaning