Data+AI Workforce Transformation Practitioner — Customer Delivery
Core
Own end-to-end workforce transformation engagements for enterprise customers to bridge the gap between AI pilots and organizational adoption.
Role type
Senior Customer Delivery Practitioner (Workforce Transformation)
Builds
Customer-specific transformation plans, capability pathways, and human-agent collaboration models for Databricks' largest clients.
Domain
Enterprise Data & AI adoption, Organizational Change Management
Required skills
Workforce transformation leadership, C-suite stakeholder management, Change management, Workflow assessment, Human-agent collaboration design, Commercial scoping & pricing, Ambiguity navigation, Playbook creation
Preferred skills
Background in professional services or management consulting, Experience measuring behavior change tied to business value, Familiarity with data/AI platforms
Technologies
Databricks Data + AI Platform, Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, Unity Catalog
Responsibilities
Diagnose customer workforce readiness and define transformation plans, Execute 2-3 concurrent engagements ranging from assessments to deep embedded coaching, Design executive sponsorship and manager enablement layers, Build human-agent collaboration models and differentiated adoption pathways, Manage commercial commitments and engagement scoping, Create repeatable tools and playbooks for scaling delivery
Seniority
Senior, hands-on IC