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Senior Manager, Consumer Insights Front End Innovation - NA Family Care

Chicago Commercial Center💼 Full-time💰 $140,320–$173,360🗓 2026-06-02 → 2026-07-31

Core

Lead consumer insights and front-end innovation for iconic Family Care brands (Kleenex, Cottonelle, Scott) by applying behavioral science and data-driven methodologies to drive product and brand strategy.

Role type

Senior Manager, Consumer Insights & Analytics

Builds

Breakthrough innovative products and experiences for billions of consumers

Domain

Consumer packaged goods (Family Care) + Behavioral Science + Market Research

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery

Required skills

Behavioral science experiments, primary market research leadership, quantitative and qualitative research, AI-based tools integration, strategic business analysis, segmentation, concept development/validation, data synthesis from multiple sources

Preferred skills

Advanced degree, coaching others on AI adoption, translating insights into innovation priorities

Technologies

AI-based tools, syndicated research platforms, data analytics tools

Responsibilities

Partner with cross-functional teams to identify business issues and research objectives; Develop learning plans to evaluate hypotheses and test new methodologies; Synthesize data to establish facts and provide new perspectives on consumers and innovation; Manage external research suppliers for accurate and timely execution; Uncover insights to drive iterative innovation processes; Lead the application of behavioral understanding to brand building

Seniority

Senior Manager, hands-on IC with strategic leadership

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