Shop employee - FlixBus Shop Coimbra
Core
Support day-to-day operations at a FlixBus point of sale in Coimbra, assisting passengers with boarding, transfers, and travel disruptions while managing ticket sales and station coordination.
Role type
Frontline retail and customer service associate
Builds
Ticket sales, passenger assistance, and station operations for FlixBus
Domain
Transportation / Travel
Deliverable
client delivery
Required skills
Customer service, ticket sales management, cash handling, reservation management, communication in Portuguese and English, computer literacy, shift work adaptability
Preferred skills
Experience in transportation or logistics, fluency in additional languages
Technologies
Mobile apps, ticketing systems, reservation platforms
Responsibilities
Provide high-quality service to passengers including assistance with boarding and travel disruptions; Manage ticket sales, after-sale services, and daily cash handling; Manage reservations, cancellations, and booking adjustments; Coordinate with dispatchers and station teams for check-in and luggage handling; Assist drivers with mobile apps and ticket control; Inspect bus stops and infrastructure to ensure standards are met