Senior Operations Manager (Milan/Rome)
Core
Scale operations and manage supply partnerships for a premium chauffeur service across designated European markets.
Role type
Senior Operations Manager (Supply & Partnerships)
Builds
Premium chauffeur service operations and supply networks
Domain
Transportation / Mobility / Logistics
Deliverable
product features
Required skills
Partnership management, Supply chain optimization, Data analysis, Negotiation, Team leadership, Market forecasting, KPI management, Strategic planning
Preferred skills
Experience in dynamic environments, Relationship-driven business models, Cross-functional collaboration
Technologies
Data analysis tools, KPI dashboards
Responsibilities
Design and implement strategies for supply partnerships in ground transportation services; Manage, negotiate, and continuously improve supply costs, quality metrics, and supply availability; Own and actively manage supply pricing and margin performance; Make informed operational decisions in response to market fluctuations; Maintain strong partner engagement and loyalty; Represent chauffeur insights and operational realities internally; Drive process improvements by collaborating with internal stakeholders; Use data analysis and market insights to identify risks, improve forecasting accuracy, and support decision-making; Partner cross-functionally with Sales, Marketing, Legal, Finance, Business Intelligence, and Product; Build and maintain long-term strategic relationships with supply and corporate partners; Present supply capabilities to key external stakeholders; Grow, lead, and develop the team managing the chauffeur supply side in the region; Enable clear data storytelling and performance ownership across markets.
Seniority
Senior, hands-on IC with team leadership
