Service Branch Manager
Core
Lead service operations for smart building systems (HVAC, BMS) in Brisbane, driving profitability, operational excellence, and business growth for a diverse client base including mining, healthcare, and data centers.
Role type
Senior Service Branch Manager (Operations & Sales)
Builds
Service delivery for HVAC, BMS, and smart building systems
Domain
Building Services / HVAC / Smart Buildings
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, financial management, team leadership, stakeholder management, business development, operational process improvement, resource planning, contract management, analytical problem-solving
Preferred skills
Technical qualifications in HVAC/Refrigeration/Building Automation, experience in facilities management, project delivery
Technologies
Microsoft Office, project management tools
Responsibilities
Develop and execute branch strategies to support sustainable growth and operational performance; Drive profitability, productivity, and operational efficiency across the branch; Build and maintain strong relationships with key customers and stakeholders; Lead and embed best-practice business processes to ensure safe, efficient, and high-quality operations; Lead service and systems sales initiatives to achieve and exceed growth targets; Ensure the branch is appropriately resourced with the people, tools, and capabilities required to deliver on commitments
Seniority
Senior, hands-on IC with leadership responsibilities