Deployment Engineer
Core
Manage end-to-end onboarding-to-activation journey for B2B clients (SMEs, third-party sellers, large enterprises) by handling inbound/outbound communications and coordinating internal dependencies.
Role type
Deployment Operations Specialist
Builds
EV charging station deployment and activation workflows
Domain
Electric Mobility / EV Charging Infrastructure
Deliverable
client delivery
Required skills
Inbound and outbound call management, Sales order interpretation, Stakeholder coordination, Case documentation, B2B client management, Rotational shift flexibility
Responsibilities
Handle inbound calls and SMS chats regarding station deployment, Make outbound calls to assist customer onboarding, Coordinate with internal teams to resolve missing sales order information, Document case details in internal systems, Manage onboarding-to-activation journey for diverse B2B clients