Senior Technical Success Manager
Core
Senior technical partner owning long-term technical success, architectural health, and strategic alignment for Alloy's most complex financial institution customers.
Role type
Senior Technical Success Manager (Strategic Account)
Builds
AI-powered identity and fraud prevention platform for financial organizations
Domain
Fintech / Digital Identity / Fraud Prevention / Compliance
Deliverable
production ML models | product features
Required skills
REST APIs, SQL, Node.js, JavaScript, HTML/CSS, React, system integrations, technical roadmap planning, executive communication, mentoring
Preferred skills
Financial services background, fraud/compliance domain knowledge
Technologies
PostgreSQL, Node.js, React
Responsibilities
Drive architectural direction and system evolution for strategic accounts; Provide system-level guidance on integrations and configurations; Develop forward-looking technical roadmaps; Lead technical client touchpoints to align on success metrics; Scope and advise on client requests translating requirements to technical designs; Proactively identify technical risks and drive mitigation plans.
Seniority
Senior, hands-on IC with strategic account ownership